Cookie Policy

1. What Are Cookies

Cookies are small text files that are stored on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and to provide information to website owners.

This Cookie Policy explains how Solar Bloom Limited ("we," "us," or "our") uses cookies and similar technologies when you visit our website solar-bloom.com (the "Service").

2. How We Use Cookies

We use cookies for several purposes:

• Essential Cookies: These are necessary for the website to function properly
• Performance Cookies: These help us understand how visitors interact with our website
• Functionality Cookies: These enable enhanced functionality and personalisation
• Marketing Cookies: These are used to deliver relevant advertisements and track campaign effectiveness

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the operation of our website. They enable basic functions like page navigation, access to secure areas, and form submissions. The website cannot function properly without these cookies.

3.2 Analytics Cookies

These cookies help us understand how visitors use our website by collecting anonymous information about page visits, traffic sources, and user behaviour patterns.

3.3 Marketing Cookies

These cookies are used to deliver advertisements relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

4. Third-Party Cookies

We may also use third-party services that set their own cookies. These services include:

4.1 Google Analytics

We use Google Analytics to analyse website traffic and user behaviour. Google Analytics sets cookies to help us understand how users interact with our site.

4.2 Social Media Platforms

Our website includes social media sharing buttons that may set cookies from platforms like Facebook, Twitter, Instagram, and LinkedIn.

4.3 Payment Processors

When processing payments, our payment partners may set cookies to ensure secure transactions and prevent fraud.

5. Managing Your Cookie Preferences

5.1 Cookie Consent Manager

When you first visit our website, you'll see a cookie banner that allows you to:

• Accept all cookies
• Accept only necessary cookies
• Customise your cookie preferences

You can access and modify your cookie preferences at any time through the cookie settings link in our website footer.

5.2 Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can typically:

• View what cookies are stored on your device
• Delete all or specific cookies
• Block cookies from specific websites
• Block all cookies
• Get notifications when cookies are set

5.3 Browser-Specific Instructions

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Site permissions > Cookies and site data

6. Impact of Disabling Cookies

While you can disable cookies, please note that doing so may affect your experience on our website:

6.1 Disabling Necessary Cookies

If you disable necessary cookies, you may experience:

• Difficulty logging into your account
• Loss of personalised settings
• Reduced website functionality
• Problems with form submissions

6.2 Disabling Analytics Cookies

Disabling analytics cookies will not affect your browsing experience, but it will prevent us from understanding how our website is used and improving our services.

6.3 Disabling Marketing Cookies

You may still see advertisements, but they will be less relevant to your interests.

7. Cookie Consent and Legal Basis

7.1 GDPR Compliance

Under the General Data Protection Regulation (GDPR), we obtain your consent before setting non-essential cookies. Our legal basis for processing cookies is:

• Necessary Cookies: Legitimate interest (essential for website operation)
• Analytics Cookies: Consent
• Marketing Cookies: Consent

7.2 Withdrawing Consent

You can withdraw your consent for non-essential cookies at any time through our cookie preference centre or by contacting us directly.

8. Data Retention

Cookie data is retained for varying periods depending on the type and purpose:

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Stored for the duration specified in our cookie tables
• Analytics Data: Anonymised and aggregated data may be retained longer for statistical purposes

9. International Data Transfers

Some of our third-party service providers may transfer your data outside the UK/EU. We ensure appropriate safeguards are in place, including:

• Standard contractual clauses
• Adequacy decisions
• Certification schemes

10. Children's Privacy

Our website is not intended for children under 13 (or 16 in the EU). We do not knowingly collect personal information from children through cookies. If we become aware that we have collected such information, we will take steps to delete it.

11. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Displaying a notice on our website
• Sending email notifications to registered users

12. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us: